Starting an Airbnb rental business might seem like a lucrative option in today’s convenience-driven lodging market. However, most people tend to underestimate how much effort they will need to put in to establish themselves in that industry. To be specific, they don't know exactly how much of their time it will take to run such a business.
Some think they will have to put in 12 to 14-hour days, while others think they only need to schedule 30 minutes to an hour of their time to run a successful Airbnb rental business. However, when you get right down to it, neither of them are right. When you're running an Airbnb rental business, it actually doesn't matter how much time you spend on it, as long as you go about your tasks efficiently.
Which begs the question, how much time should you spend on your Airbnb rental business to ensure a high success rate and customer satisfaction?
Well, the answer is entirely dependent on a certain set of factors. These include the duration of stay, number of people, the size of the area, your distance from the location, how many people are running it for you, and so on. Curious as to how many hours it may or should take you to manage the different aspects of your Airbnb? Read on and find out.
Communicating with your guests
As part of the commitment you make when you put your property up on Airbnb, the company's guidelines and standards will require you to do certain things. One of those things is to communicate with your guests through email within an hour to a day at most. Answering customers' inquiries about your property, the status of their booking and your approval of their stay may take up most of your time, but the good news is that it can be done passively (just like replying to your friends on Facebook). However, once bookings are confirmed, you will be required to go through your customers' profiles and guide them through house rules and the like. That can be a significantly longer process that will take up three to four hours of your day.
Handling check-ins and check-outs
Airbnb guests usually don't state their exact arrival and departure times. That's why it may take guests longer than you expect to check in and out, especially with the turnover of keys, property inspection, and payment process. This part of Airbnb work typically takes one to five hours to complete.
Facilitating cleaning, post and pre-guest
Oftentimes, your guests may not leave your property better than they found it. They may leave behind heaps of trash, stained towels, unmade beds, dirt, and "special surprises" in the bathroom (if you get our drift). Although getting a professional cleaning service to put your apartment back in order may seem like a great idea, it's also a lot of work. Not only will you have to communicate with them, but you will also need to watch over these professional cleaners while they're on your property. Waiting for them to finish can take hours. That said, hiring the same cleaning service for your property again and again can help you save time. Getting a particular team's services on a regular basis will allow them to be familiar with your needs and specifications.
This part of the Airbnb business flow tends to take place near the wee hours of the night. It usually takes a significant amount of time to resolve your guests' complaints and requests. These may have to do with missing keys, neighbour-related disruptions, equipment malfunctions, and even the occasional “where can we go tonight and can you help us find transportation” situation.
We provide effective & affordable Airbnb property management services in Toronto, get in touch today to see how we can help!